Assistant Manager, Record to Report, Cognos

Log and triage any user related or system related issues, provide operational support of PA/TM1 for large, complex cubes and dimensions in alignment with industry best practices.

Perform yearly roll forward procedures for TM1 including clearing and prepping budget versions, copying budgets to rolling forecast versions, updating attributes for dynamic time series, opening/closing budget inputs, etc.

Liaise with local IT teams to ensure the correct level of engagement.

Investigating issues and incidents, problem resolution and performing root cause analysis (RCA). Making recommendations for improvements and enhancements based on this RCA.

Comply with the existing governance processes around change requests and access management. Enhance and update such processes as required.

Train internal PA/TM1 super-users in best practice and techniques.

Support operation and improvement of standards across PA/TM1 and Controller environments.

Provide end user training on new and existing applications.

Learn new applications including, but not limited to, Cognos Controller and BI and provide support to the local and global user base.

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.