Assistant Manager, Jira Expert
Genpact
5 - 10 years
Bengaluru
Posted: 08/07/2025
Job Description
Responsibilities
Brainstorm the components and hierarchy needed in the boards after understanding the structure of DS&O team and the kind of work each team does
Suggest improvement ideas and brainstorm on what is working/not working for the team with the client
Create and share automated reports that gives a clear idea on where and how time is being spent by the team (capacity planner)
Clients expectation is to see innovative visuals/story telling - cumulative charts, team velocity, canned charts
Become a trusted working partner for the stakeholder, understanding the problem currently being faced and develop efficient solutions for it proactiveness and responsiveness is key to this role
Drive adoption of JIRA within the DS&O team and eventually for the complete I&A team (if the resource and Abheer are successful in convincing management and justifying the need for it)
Work closely with team leads and understand their team structure, ways of working and utilization
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).