Assistant Housekeeping Manager

Role - Assistant Housekeeping Manager (Female)

Location India

Hotel Category 4 Star

Department: Housekeeping

Reporting To: Executive Housekeeping Manager

Position Type: Full-Time

Salary: As per experience

Position Summary:

We are looking for a dedicated Assistant Housekeeping Manager (Female) to assist in managing daily housekeeping operations, ensuring high standards of cleanliness, hygiene, and guest satisfaction.

Key Responsibilities:

• Supervise housekeeping staff and daily operations of rooms, corridors, and public areas.
• Conduct quality inspections and ensure adherence to hygiene standards.
• Assist in staff scheduling, training, and performance management.
• Manage inventory of linen, amenities, and cleaning supplies.
• Handle guest complaints and ensure prompt resolution.

Qualifications & Requirements:

• Strong organizational and leadership skills.
• Well-groomed and professional appearance.
• Ability to manage large teams and coordinate across departments.
• Knowledge of housekeeping procedures, cleaning chemicals, and equipment.

Key Competencies:

• Leadership & team management
• Quality & hygiene awareness
• Guest service orientation
• Problem-solving

Working Conditions:

• Rotational shifts including weekends and holidays.
• Physical activity including walking, standing, and occasional lifting.

KPIs:

• Cleanliness audit scores
• Staff productivity & efficiency

Guest feedback and complaints resolution