Assistance Vice President - Business Intelligence
Genpact
5 - 10 years
Gurugram
Posted: 3/5/2025
Job Description
Responsibilities
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Dashboard Development: Design, develop, and maintain interactive and visually appealing Tableau and CRM Analytics (CRMA) dashboards to meet business needs.
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Revenue Intelligence: Utilize data analytics to track, analyze, and optimize revenue performance. Provide insights on sales, marketing, and financial data to support strategic decision-making.
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User Experience & Interface Design: Implement UI/UX best practices to create intuitive, user-friendly dashboards that improve accessibility and decision-making.
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Data Management: Ensure data accuracy, integrity, and consistency across all BI reporting solutions. Perform data cleansing, transformation, and optimization tasks.
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Optimization & Performance: Optimize Tableau workbooks, CRMA dashboards, and data sources for efficiency and performance improvements.
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Requirement Gathering: Collaborate with stakeholders to gather reporting needs and translate them into effective BI solutions.
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Collaboration: Work closely with business teams, data engineers, and IT to ensure seamless data integration and accessibility.
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Automation & Innovation: Identify opportunities to automate reports, improve efficiency, and enhance visualization techniques.
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Troubleshooting & Maintenance: Regularly monitor dashboards, resolve performance issues, and ensure continuous improvements.
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Documentation: Maintain comprehensive documentation of BI solutions, including data dictionaries, user guides, and best practices.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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