Asset Servicing Associate

This role provides an opportunity to work with various internal teams to process transactions, resolve exceptions, and enhance controls. You will also partner with client service teams to help change client behavior where required to remove manual processes.

Job Summary:

A possible Job Summary following the required format could be: "As a Securities Services Operations - Asset Associate II in the Asset Servicing Announcement Capture Utility team, you will be responsible for announcing corporate action events for all Global markets. Your primary goal is to ensure all announcements are processed within 24 hours of receipt and are sent out to our clients/subscribers. You will own issues related to the Announcement Capture Utility and ensure timely escalation to both Operational and Risk leads. This role provides an opportunity to work with various internal teams to process transactions, resolve exceptions, and enhance controls. You will also partner with client service teams to help change client behavior where required to remove manual processes.
 

Job Responsibilities

• Process and validate Income & Mandatory Corporate actions.
• Own issues related to the Announcement Capture Utility and ensure timely escalation to both Operational and Risk leads
• Deliver fund services trades operations BAU for the assigned location.
• Work with various internal teams to process transactions and resolve any exceptions on a timely manner.
• Respond to and resolve client inquiries on a timely manner
• Perform root cause analysis for their respective clients to increase STP and reduce client inquiries.
• Partner with client service teams to help change client behavior where required to remove manual processes.
• Understand Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
• Partner with technology strategy team to help identify internal and external facing technology improvement opportunities.
• Ensure all day to day queries dealt with within required SLAs and escalate issues
   

Required qualifications, skills and capabilities

• Bachelor’s degree 
• Minimum 8 years in Financial Services industry
• Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook Express (or similar email program)
• Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
• Strong financial markets product knowledge and understanding of the transaction lifecycle in Corporate Actions and/or
• Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivative