Area Recovery Manager-Comm. Bank HO & Support-Recovery Branch

Kotak Mahindra Bank

7 - 10 years

Chennai

Posted: 3/18/2025

Job Description

                                                                                                  
Job Title:  AREA COLLECTION MANAGER /                 REGIONAL COLLECTION MANAGER   Level: M4- M5
Division:   COMMERCIAL BANKING GROUP Function :SHBT
Reporting Relationship: NATIONAL RECOVERY MANAGER
Average No. of Direct Reportees : 3 -10

 

 Job Role / KRA’s

 

 

 

 

 

 

 

 

 

 

  • Knowledge in collection process and systems 
  • To have 7-10 years’ experience in managing Short Fall Recovery and Hard BKT. collection team of secured/unsecured.
  • To have adequate knowledge of Area of Operation.
  • To have adequate knowledge in repossession and legal activities. 
  • To create a team of dedicated, aggressive and ambitious team of Location Managers / Supervisors.
  • To motivate the existing TEAM to deliver to their potential. 
  • To Ensure Quality Service to Customers through his team
  • To focus on Improving Portfolio Performance in the respective Area / Region.   
  • To Manage NPA’s & Loss Recovery efficiently in all locations in his Area / Region. 
  • To adhere to the BANKS processes and procedures.
  • To Ensure development of direct and indirect team
  • To ensure our Service Providers follow the Orginisations policy Parameters, when directly interacting with customers on our Behalf.
  • To maintain good Professional relationship with all in the Branch.
  • To plan innovative strategies for reduction of NPA’s & Focus on Loss Recovery, so as to ensure Quality Portfolio
  • To Ensure Quality in Manpower.   
  • To adhere to the BANKS processes and procedures.
  • To ensure development of direct and indirect team.
  • To review Performance of Service Providers Regularly
  • To empanel efficient Service Providers.

 

 

Job Requirements, Skills, Knowledge prerequisites

 

  • Willing to Take challenges and responsibility
  • Should have the ability to convince the customer for our terms and conditions
  • Should be able to coordinate effectively with all functions.
  • Should Ensure MOPP is followed efficiently.
  • Ensure All Audit, Moral and Ethical requirements are met by his team.
 Educational Qualifications

 

 

 

 

Graduate / Post Graduate with good Knowledge of LAW.  Good Contacts in Area of Operation.

 

 Experience Profile  

 

 

 

7+ years

 

 

 Benchmark Companies  
  • CHOLA DBS – SUBH LOANS
  • SHRIRAM FINANCE
  • MAGMA –SUVIDHA
  • INDIA BULLS
  • SREI
  • HDFC BANK (Group Set up)
  • ICICI BANK(Group Set up)
  • SFL
  • CITI

 

 

 

 

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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