Area F&B Lead

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As the Area F&B Lead at JLL serving the bp account, you will oversee catering providers and manage the development of food & beverage strategy in partnership with the client across bp's portfolio. You will be responsible for building relationships with catering partners, identifying business partners within sites, and aligning cost and operating models to bring bp's food & beverage offering to industry benchmarks. This role requires strong foundation and field experience in food and beverage, hospitality, and wellbeing to deliver exceptional customer-centric workplace service solutions. You will play a vital role in JLL's commitment to delivering transformative real estate solutions by developing comprehensive F&B strategies, managing vendor relationships, and creating exceptional dining experiences that enhance workplace satisfaction and support bp's global vision and operational objectives.

What your day-to-day will look like:

• Build and maintain relationships across all catering partners while identifying business partners and developing site-specific relationships
• Work with local clients to develop, cascade, deliver and report shared goals and objectives ensuring alignment at all organizational levels
• Develop strong relationships with clients and key stakeholders including setting up regular customer forums to promote 360-degree feedback
• Collaborate with Global CX Lead to embed strong governance framework including presenting annual, quarterly, and monthly governance meetings
• Ensure catering partners maintain appropriate governance standards for their areas of responsibility
• Identify business-specific outcomes aligned to global vision while supporting cost and operating model alignment
• Participate in work improvement focus groups and other mutually agreed career development opportunities

Required Qualifications:

• Extensive experience in catering, hospitality, or procurement of food & beverage services with strategic management capabilities
• Proven experience developing solutions for global Fortune 500 companies with expertise in outsourcing solutions
• Excellent communication skills both written and spoken with strong interpersonal and presentation abilities across multiple media
• Ability to influence, partner and operate strategically with demonstrated stakeholder management skills
• Commercial and financial acumen with strategic thinking and decision-making capabilities
• Familiarity working alongside facilities management teams in commercial property environments
• Degree qualifications in appropriate discipline with understanding of diverse work and ethnic cultures across multiple countries

Preferred Qualifications:

• Experience in specialized verticals like F&B with background in Procurement, Operations, Supply Chain, or Commercial Real Estate
• Active membership in real estate and Food & Beverage community organizations (CoreNet, ULI) serving as subject matter expert
• Leadership experience with ability to guide, coach, and develop performance of managed teams either remotely or in person
• Understanding of current industry technology with drive for market knowledge and future enhancements
• Ability to work in complex environments while being comfortable with ambiguity and making quick decisions
• Energy and drive to develop exceptional customer experiences with courage to make tough decisions
• Experience seeking feedback to inform decision-making and promoting consultative approaches to gain stakeholder buy-in

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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