🔔 FCM Loaded

Architect

TCS

10 - 12 years

Bengaluru

Posted: 25/08/2025

Job Description

Job Description

Inviting Applications for Full Stack ITSM Tools Architect (Freshworks, BMC, Symphony, ME)

Job description:

Job Title: ITSM Tools Architect

Location: Bangalore

Experience Range: 10yrs to 12yrs

·       Minimum 10 years of experience in ITSM tool implementation like BMC Remedy, Helix, Manage Engine, Symphony Sumit AI tools. –

·       Create architecture diagram for ITSM tools. - Knowledge on On-prem and SaaS based ITSM Tools –

·        Design project plan and implementation plan for ITSM tool

·       - Agreement understanding, Entitlement gathering, data validation, discovery monitoring, reporting, ITSM License managemen. –

·        Access Control Management - Design and develop foundation data model to support process integrations - Implement technology specific best practices and standards

Location
Bangalore
Job Function
TECHNOLOGY
Role
Senior Engineer
Job Id
370217
Desired Skills
ITSM | BMC Monitoring
Desired Candidate Profile
Qualifications : BACHELOR OF ENGINEERING

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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