AR Caller - Hospital Process

Job Description AR Caller - Hospital Process

Location: Hyderabad

Experience: 15 Years

Shift: Rotational (US Healthcare Process)

Employment Type: Full-time

About the Role

We are looking for an experienced AR Caller to join our US Healthcare RCM team. The candidate will be responsible for following up with insurance companies, understanding claim status, resolving denials, and ensuring timely reimbursement.

Key Responsibilities

• Make outbound calls to insurance companies (Payers) to follow up on pending claims.
• Review and analyse claim status and take necessary action to resolve issues.
• Work on denials, rejection codes, and update billing software with appropriate notes.
• Follow up on unpaid or underpaid claims and escalate issues when required.
• Ensure accurate and timely processing of claims.
• Maintain call quality, productivity targets, and compliance guidelines.
• Coordinate with internal teams for missing details or corrections.

Required Skills

• Minimum 1 year of experience as an AR Caller in US Healthcare (RCM).
• Strong knowledge of EOB/EOP, denials management, CPT & ICD codes .
• Excellent communication skills (verbal & written).
• Ability to work independently and meet productivity targets.
• Familiar with healthcare billing portals and EMR systems.

Qualifications

• Any graduate (B.Com / BBA / BA / B.Sc preferred).
• Prior experience in US Healthcare AR calling is mandatory.

Why Join Us?

• Competitive salary
• Growth opportunities
• Training & development programs
• Supportive work culture

Interested candidates, please share the profiles at OR Feel Free to reach out