Apprentice

Responsibilities

• Respond promptly and accurately to client inquiries, ensuring adherence to SOPs, compliance standards, and client-specific requirements.
• Consistently maintain high levels of accuracy and efficiency across all assigned tasks.
• Communicate professionally with internal teams and contribute to cross-functional coordination to meet shared goals.
• Conduct thorough checks to ensure deliverables meet quality standards, minimizing errors that could impact clients or compliance.
• Thrive in a fast-paced, high-volume environment with precision and accuracy.
• Perform other duties as assigned, aligned with the overall purpose of the role.

Education & Experience

• Education: Bachelors degree (BCom/BSc/BBA/BA)

Technical Skills

• Proficiency in Microsoft Word and Excel
• Ability to navigate internal systems and tools
• Solid understanding of job-specific processes

Soft Skills

• Strong attention to detail and accuracy
• Receptive to feedback and continuous improvement
• Awareness of compliance and regulatory standards
• Effective team collaboration
• Familiarity with SOPs and internal procedures
• Time management and prioritization skills
• Self-motivated and eager to learn
• Adaptable to change and shifting priorities
• Clear and professional communication (written and verbal)
• Ability to identify and resolve issues effectively
• Fair understanding of corporate policies, professionalism, and ethical standards.