Apprentice - Branch Apprentice - Chennai

Job Title: Apprentice - Branch Apprentice

Location: Chennai

Role Description

The position is for an Apprenticeship.

Your key responsibilities

• Ensuring DB Service Standards wrt to Customer Service at branches
• Ensure total Compliance of all audit guidelines set by External and Internal OR Auditors with Error Free Processing of transactions.
• Ensure laid down processes are being followed; DB internal security standards are followed.
• Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
• All the transactions are carried out with 100% accuracy without errors.
• Ensure complete resolution to all customer queries and complaints.
• Handling scanning activity of documents and transactions.
• Follow Complaint management procedures. Ensure correct and timely resolution of complaints.
• Overall upkeep of the branch lobby as per standard.

Your skills and experience

• Good knowledge of Excel, Word, and Power point presentation.
• Excellent communication skills.

Education | Certification (Recommended):

• Bachelor’s degree from an accredited college or university

Education/ Qualifications

• Minimum Graduation in any stream.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.