AppOps Support - Electron Microscopy / Analytical Instruments - Hitachi High-Tech India Pvt. Ltd.

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Job Description:

Job Title: Electron Microscopy / Analytical Instruments

Designation: AppOps Support

Company: Hitachi High-Tech India Pvt. Ltd.

Location: Bangalore, India.

Salary: As per Industry

Company Overview:

Hitachi High-Tech India Pvt. Ltd. develops and markets innovative products and solutions across varied industrial fields such as Analytical Systems, Electron Microscopes & Medical Systems, Semiconductor Manufacturing Equipment, Industrial & IT Systems comprising industrial infrastructure, social infrastructure and instruments and control systems, as well as Advanced Industrial Products such as automotive sensor & control devices, industrial materials, electronic components, and functional chemicals.

Job Roles & Responsibilities:

• Operate analytical instruments such as SEM, FESEM, Ion Milling and other sample preparation units as per standard operating procedures.

• Ability to work on EDS,EBSD and other Scientific products.

• Perform routine checks, basic calibration, and routine checkup of the instruments.

• Prepare, mount, and handle samples carefully to ensure high-quality results.

• Maintain detailed operational logs and data records for all instrument runs.

• Support demonstrations or trials under supervision of Sales Engineer.

• Ensure proper cleanliness, safety, and environmental compliance in the lab.

• Assist in troubleshooting basic operational issues and coordinate with service engineers when needed.

• Follow equipment manuals, SOPs, and lab safety guidelines strictly.

• Manage scheduling and availability of instruments for internal or customer use.

• Assisting the sales team with technical aspects of sales, including presentations, demonstrations, and addressing technical queries.

• Offering technical assistance to customers during the sales process and after-sales support to ensure satisfaction.

• Effectively and clearly communicate with HTIN Office to ensure timely resolution of queries.

• Support all the cases of Authorized Distributors of the Hitachi High-Tech India and other region.

Skills:

• Ability to understand and explain technical information.

• Effective time management and proactive approach in planning tasks.

• Collaborative individual who easily adjusts to new circumstances and offers valuable suggestions.

• Willingness to travel within India as well as outside India as per work requirements (Travelling 10 t0 15%)

• Responsible and safety conscious.

• Team player with a proactive attitude.

• Quick learner with technical curiosity.

• Ability to follow procedures accurately and maintain consistency.

Experience:

• Minimum of 3-5 years of experience as operator in government or private organization.

Education:

• Bachelor’s or Higher degree in electronic engineering or related field, or equivalent work experience and knowledge.

Hitachi Values:

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

• Wa – Harmony, Trust, Respect

• Makoto – Sincerity, Fairness, Honesty, Integrity

• Kaitakusha-Seishin – Pioneering Spirit, Challenge