Application Tech Support Practitioner
Accenture
5 - 7 years
Other
Posted: 09/09/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : MongoDB Administration
Good to have skills : MongoDB
Minimum 5 year(s) of experience is required
Educational Qualification : Bachelors degree
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Ensure the smooth functioning of systems or applications, utilizing your expertise in MongoDB Administration. - Collaborate with cross-functional teams to identify and resolve complex issues, utilizing your strong problem-solving skills. - Communicate effectively with clients and stakeholders, utilizing exceptional communication skills to keep systems running smoothly. Professional & Technical Skills: - Must To Have Skills: Expertise in MongoDB Administration. - Good To Have Skills: Experience with MongoDB. - Strong problem-solving skills. - Exceptional communication skills. - Ability to collaborate effectively with cross-functional teams. Additional Information: - The candidate should have a minimum of 5 years of experience in MongoDB Administration. - The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. - This position is based at our Gurugram office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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