Application Tech Support Practitioner
Accenture
2 - 4 years
Kolkata
Posted: 3/27/2025
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Power Apps
Good to have skills : Microsoft SharePoint Online Administration
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Microsoft Power Apps system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running smoothly. Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on your deep product knowledge. You will play a crucial role in ensuring client satisfaction and resolving technical issues efficiently. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Assist clients in troubleshooting and resolving technical issues related to Microsoft Power Apps. - Effectively communicate with clients to understand their requirements and provide appropriate solutions. - Collaborate with cross-functional teams to resolve complex technical issues. - Document and maintain accurate records of client interactions and issue resolutions. - Stay updated with the latest developments in Microsoft Power Apps and related technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Apps. - Good To Have Skills: Experience with Microsoft SharePoint Online Administration. - Strong understanding of Microsoft Power Apps and its capabilities. - Experience in troubleshooting and resolving technical issues in Microsoft Power Apps. - Knowledge of Power Apps formulas and expressions. - Familiarity with Power Apps connectors and data sources. - Ability to create and customize Power Apps solutions based on client requirements. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Power Apps. - This position is based at our Kolkata office. - A 15 years full-time education is required.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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