Application Tech Support Practitioner
Accenture
5 - 7 years
Hyderabad
Posted: 12/2/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Oracle Supply Chain Management (SCM)
Good to have skills : Oracle Purchasing
Minimum 5 year(s) of experience is required
Educational Qualification : B Tech
Summary: As an Application Tech Support Practitioner for Packaged Application Development, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of the Oracle Supply Chain Management (SCM) system. Your typical day will involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients for the Oracle Supply Chain Management (SCM) system. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep our world-class systems running. - Collaborate with cross-functional teams to ensure the smooth functioning of the Oracle Supply Chain Management (SCM) system. - Stay updated with the latest advancements in Oracle Supply Chain Management (SCM) and related technologies. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of Oracle Supply Chain Management (SCM). - Good To Have Skills: Experience with Oracle Purchasing. - Experience in providing ongoing support to clients for the Oracle Supply Chain Management (SCM) system. - Excellent communication skills and ability to accurately define client issues. - Strong problem-solving skills and ability to interpret and design resolutions based on deep product knowledge. - Solid understanding of cross-functional collaboration and ability to work effectively in a team environment. Additional Information: - The candidate should have a minimum of 5 years of experience in Oracle Supply Chain Management (SCM). - The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Hyderabad office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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