Application Tech Support Practitioner
Accenture
2 - 5 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : .Net Full Stack Development
Good to have skills : Microsoft ASP.NET, ServiceNow IT Service Management
Minimum 2 year(s) of experience is required
Educational Qualification : A: Bachelors Degree in Computer Science/IT/Engineering or related field
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : .Net Full Stack Development Good to Have Skills : Microsoft ASP.NET, ServiceNow IT Service Management Job Requirements : Key Responsibilities : a: ServiceNow Integration Developer will be responsible for developing new and supporting existing integrations with other cloud Business Applications and 3rd party tools The person should be able to interact understand client requirements to integrate ServiceNow with client tools b: Should assist with requirements gathering by using document analysis, requirements workshops ,use cases, scenarios and workflow analysis as required for integration Technical Experience : a: Establishes and manages system integrations in ServiceNow b: Developing new and supporting existing integrations with other cloud Business Applications and 3rd party tools c: Experience leveraging the ServiceNow APIs including integrations and web services d: Implementing ServiceNow integrations Rest API design, web services integrations e: Experience in ServiceNow incident management, request management, change management, CMDB etc f: Experience in Net / SQL Professional Attributes : A: Excellent written and verbal communication skills B: Good analytical skills along with Project management and time-management skills C: Strong problem-solving skills D: Teamwork and team building skills Educational Qualification: A: Bachelors Degree in Computer Science/IT/Engineering or related field Additional Info : The resource should have a progressive learning attitude and should be capable of handlingclient
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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