Application Tech Support Practitioner
Accenture
5 - 7 years
Chennai
Posted: 9/9/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Spring Boot
Good to have skills : Automation in Application Development, Java
Minimum 7.5 year(s) of experience is required
Educational Qualification : Minimum 15 years of education
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve using your expertise in Spring Boot and Java Enterprise Edition to accurately define and resolve client issues. Roles & Responsibilities: - Act as the primary point of contact for clients, providing ongoing support and ensuring the smooth functioning of systems or applications. - Utilize your expertise in Spring Boot and Java Enterprise Edition to accurately define client issues and design effective solutions. - Collaborate with cross-functional teams to ensure timely resolution of client issues, utilizing your knowledge of Automation in Application Development to streamline processes. - Communicate effectively with clients and stakeholders, utilizing exceptional communication skills to ensure client satisfaction and maintain world-class systems. Professional & Technical Skills: - Must To Have Skills: Expertise in Spring Boot. - Good To Have Skills: Automation in Application Development, Java Enterprise Edition. - Strong understanding of application support and engineering principles. - Experience in collaborating with cross-functional teams to resolve client issues. - Excellent communication skills, with the ability to effectively communicate with clients and stakeholders. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Spring Boot and Java Enterprise Edition. - The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Chennai office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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