Application Tech Support Practitioner
Accenture
7 - 10 years
Bengaluru
Posted: 11/10/2025
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary We are seeking a skilled Network Manager to join our team. The ideal candidate should have experience managing and maintaining network environments and working on network implementation projects. Strong technical knowledge in troubleshooting and configuring Cisco routers, switches, and firewalls is required, along with familiarity with cloud platforms. Manage team of network engineers across regions. Roles & Responsibilities: • Collaborate with teams to develop network strategies. • Should know how to lead and deliver network engagements across different implementation approaches including exceptional understanding of client business processes. • Design, implement, and manage network infrastructure for optimal performance. • Conduct network assessments to identify vulnerabilities. • Document network configurations and procedures. • Should know how to lead business case creation for network design to implementation projects. • Drive continuous improvement capability with regards to tools, practices, and maturity • Identify Automation possibilities and drive automation projects. Professional & Technical Skills: • Strong troubleshooting skills with Cisco routers, switches, and firewalls • Familiarity with cloud platforms • Expertise in at least two areas: switching, routing, or SDWAN, Wireless, Load balancer, working knowledge of the others. • Production network monitoring experience required (lab-only experience not accepted) Additional Information Professional Attributes: - Manage technical resources team. - Strong verbal and written communication skills - Able to work independently and take initiative. - Proven workload management & Flexibility in 24/7 shifts - Skilled in collaborative problem-solving and clearly communicating technical issues and solutions to stakeholders. Educational Qualification: 15 years of Full-time education, Experience Required: 7 - 10 years15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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