Application Tech Support Practitioner

Accenture

6 - 8 years

Bengaluru

Posted: 9/9/2024

Job Description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : SAP HANA DB Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Application Tech Support Practitioner for SAP HANA DB Administration, you will be responsible for providing ongoing support to clients, utilizing your exceptional communication skills and deep product knowledge to accurately define and resolve issues. Your typical day will involve interfacing with clients and ensuring our world-class systems are running smoothly. Roles & Responsibilities: - Provide ongoing support to clients for SAP HANA DB Administration, accurately defining and interpreting issues to design and implement effective solutions. - Interface with clients to ensure exceptional communication and understanding of their needs. - Utilize deep product knowledge to provide quality support and keep systems running smoothly. - Collaborate with cross-functional teams to ensure timely and effective issue resolution. - Stay up-to-date with the latest advancements in SAP HANA DB Administration to provide innovative solutions for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Experience in SAP HANA DB Administration. - Must To Have Skills: Strong communication and problem-solving skills. - Good To Have Skills: Experience with SAP Basis Administration. - Good To Have Skills: Knowledge of SAP HANA Cloud Platform. - Good To Have Skills: Experience with SAP HANA Studio. - Solid understanding of database administration and management. Additional Information: - The candidate should have a minimum of 6-8 years of experience in SAP HANA DB Administration. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

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