Application Tech Support Practitioner
Accenture
3 - 5 years
Bengaluru
Posted: 14/06/2025
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and for specific software solutions/vendors/brands. Roles & Responsibilities:- Configuring Cisco ISE in distributed/HA mode. Integration of Cisco ISE with database source such as AD, LDAP and SQL DB. Configuring authentication, authorization, and accounting policies for user authentication. Configuring switches and WLC for user authentication and authorization. Configuring policies for authentication relating to EAP-FAST, PEAP, LEAP and EAP-TLS. Configuring profiling for user devices. Configuring posturing for user devices and compliance Configuring TACACS for device administration. Training and Knowledge transfer to the end client on completion of the project. Project documentation including solution document, plan of action and implementation document. Good to Have: If candidate is having any other knowledge on Cisco Technology like wireless along with Cisco ISE will be considered. Professional & Technical Skills: Strong understanding of networking concepts: TCP/IP, DNS, routing, firewalls, VPNs, etc. Experience with Azure networking services: Virtual Networks, Subnets, Load Balancers, Azure Firewall, NSGs, ExpressRoute, etc. Experience with Infrastructure as Code (IaC): Terraform, Azure Resource Manager (ARM) templates, etc. Experience with scripting and automation: PowerShell, Python, etc. Excellent problem-solving and troubleshooting skills . Strong communication and collaboration skills . Relevant certifications: Microsoft Certified: Azure Network Engineer Associate (AZ-700). Additional Information:- The candidate should have a minimum of 3 years of experience in networking. A 15 years full-time education is required.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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