Application Tech Support Practitioner
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Linux
Good to have skills : UNIX Shell Scripting
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Linux Operations and providing hardware/software support across all server and network areas. Roles & Responsibilities: - Provide L1 and L2/basic and intermediate level troubleshooting for production and development systems and software products. - Troubleshoot and resolve issues related to Linux Operations. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas. - Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication of technical findings. - Ensure compliance with defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: Strong experience in Linux Operations. - Good To Have Skills: Experience in cloud technologies such as AWS or Azure. - Experience in troubleshooting and resolving issues related to production and development systems and software products. - Experience in providing hardware/software support and implementing technology at the operating system-level across all server and network areas. - Strong understanding of operating models and processes. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Linux Operations. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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