Application Tech Support Practitioner
Accenture
2 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Infrastructure, Dell EMC SAN Architecture and Design
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : A 15 years of full time education
Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Cloud Infrastructure, UNIX IBM AIX, Red hat Linux Administration, Solaris System Administration Job Requirements : Skills Required Operating System: Linux, Windows, Solaris, UNIX Container Technologies: OpenShift, Docker, Kubernetes DevOps Tools: Chef, Jenkins Cloud Platforms: Azure, AWS, Google Cloud Deep Knowledge of SOA Architecture Deep knowledge and experience in automating/scripting Middleware and Infrastructure Scripting Languages: Shell, Perl, Python Detailed knowledge of either of them is a must Knowledge of AWS CloudFormation is a must Main Activities Deep understanding of system parameters, configurations and how to alter them for desired results Aware of current market technologies and benefits Able to assist with Advanced Troubleshooting, handling critical situations Deep understanding of industry practices and environment architecture Create, implement and maintain scripts in public and private cloud Work with all towers to identify areas for improvement by reducing task duration, reducing man hours required, or increasing success rate
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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