Application Tech Support Practitioner
Accenture
2 - 5 years
Bengaluru
Posted: 26/10/2025
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Key Responsibilities Lead end-to-end Microsoft Intune deployment and management for Windows, iOS, Android, and macOS devices Configure Device Configuration Profiles, Compliance Policies, and Configuration Baselines in Intune. Configure Wi-Fi, VPN, certificates, and other network profiles using Intune. Drive remediation for non-compliant devices and address security vulnerabilities. Implement Zero Trust principles Manage application deployment through Intune (Win32, MS Store, LOB apps). Configure and manage policies for device compliance, conditional access, app protection (MAM), and Windows Autopilot. Technical Experience 6–9 years of total IT experience, with 3+ years dedicated to Microsoft Intune and Endpoint Management. Strong expertise in: Microsoft Intune (MDM & MAM) Azure Active Directory and Conditional Access policies Windows Autopilot deployment and provisioning Wi-Fi, VPN, and Certificate profile management Apple Business Manager (ABM), Google Zero-Touch, and corporate enrollment programs Compliance and Security policy enforcement, including Microsoft Defender for Endpoint and BitLocker management Application deployment: Win32, LOB, VPP, MS Store for Business Proficiency in PowerShell scripting for automation and bulk administration. Knowledge of macOS and shared iPad management using Intune (preferred). Familiarity with ServiceNow ITSM processes and ticketing workflows. Professional Attributes Strong leadership skills to mentor and manage teams while driving project deliverables. Excellent communication and client-facing presentation skills to interact with senior stakeholders. Strong problem-solving and analytical abilities with a focus on root cause analysis and continuous improvement. Proactive approach to process improvement and delivering enhanced end-user experiences. Educational Qualification Bachelor’s degree in Computer Science, Information Technology Preferred Certifications: Microsoft Certified: Intune Administrator Associate (MD-102) Microsoft 365 Certified: Administrator Expert (MS-102)15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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