Application Tech Support Practitioner
Accenture
2 - 5 years
Bengaluru
Posted: 12/07/2025
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Network Operations
Good to have skills : Wireless Technologies Operations, Network Infrastructures
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Key Responsibilities: Configure and troubleshoot issues with Cisco Catalyst switches 3850, 9300, 9500, Cisco Nexus 7K, 9K, Cisco ASR 1K,9K, Cisco NCS. Configure and troubleshoot issues with Cisco ASA, Palo Alto Firewalls, Zscaler Internet Access, Zscaler Private Access, Zscaler Digital Experience Configure and troubleshoot issues with Cisco and Juniper Mist Wireless access points and wireless controllers. Configure and troubleshoot Azure networking including Azure Express Routes, VPN Hub, Azure Firewall, Azure Load balancers, Azure Palo Alto Firewalls, Route tables Configure and troubleshoot issues with AWS networking including AWS Direct Connects, Internet Gateways, Transit Gateways, Route tables, VPNs, VPC, Route 53, Load Balancers, AMIs Configure and troubleshoot connectivity issues between on-premises and cloud environments (Azure, AWS) Commit code changes to Zscaler and Juniper Mist via Github and Terraform (Infrastructure as code) Job Description: Configure, troubleshoot and maintain the on-premises and cloud network elements in Azure and AWS cloud. Troubleshoot issues with network connectivity for compute, storage, databases, backups, etc. between cloud and on-premises. Develop automation and infrastructure-as-code assets to provision infrastructure elements via code for both cloud and on-premises Job Specifications: CCNA / CCNP – Must have Azure and AWS cloud certified (Foundational / Networking / Architect) – Must have Zscaler ZDTA Certification – Good to have PCNSA / PCNSE – Must have Automation / Infrastructure-as-code certifications – Good to have Python, PowerShell certifications – Good to have15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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