Application Tech Support Practitioner
Accenture
2 - 5 years
Bengaluru
Posted: 11/19/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Netapp Network Attached Storage (NAS) Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role: NetApp Architecture Role Description: Candidate should be capable to provide L3 operations on NetApp storage systems and FC Switch Administration. Must Have Skills: NetApp C Dot and IBM Storage Good to Have Skills: HP Storage, Commvault and NetBackup Job Requirements Key Responsibilities: Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and IBM Storages Design and implement NetApp storage systems including installation, configuration, software upgrades, and storage provisioning. Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches. Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror. Plan and implement best practices for NAS and SAN solutions. Create and update documentation for storage procedures. Technical Experience: Should have sound experience in IBM Storage, Data ONTAP, High Availability, Disk technologies, RAID Levels, Flashpool and Flexclone. Good knowledge on CIFS, NFS, ISCSI and FCP protocols. Experience with installation, configuration and management of storage arrays and switches expected. Experience with Brocade and Cisco SAN Switches. Experience on Storage Pools, Tiering, LUN masking and zoning. Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. Should have knowledge about the ITIL framework. Relevant certifications will be an added advantage. Professional Attributes: Strong written and verbal communication skills, interpersonal skills. Strong time management skills, problem solving and analytical skills. Supervise the team. Perform team management roles Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification: 15 years of mandatory education as per Accenture Standards.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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