Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Active Directory, Active Directory
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Bachelors degree or Equivalent

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Microsoft Active Directory AD, Active Directory Good to Have Skills : No Technology Specialization Job Requirements : Key Responsibilities : 1-Strong knowledge on Active Directory troubleshooting 2-Expertise on GPO implementation 3-Good knowledge on Azure AD 4-Knowledge on Active Directory Sites and Services 5-Good experience on integrating applications Modern authentication protocols, knowledge on Azure AD App proxy, experience on MFA, creating Conditional Access policies, experience on DNS, DHCP SMTP 6-Knowledge on Microsoft PKI Technologies 7-Knowledge of Implementing Managing Upgrading ADFS,Certificate management 6 Azure Security Technical Experience : 1-Troubleshoot DNS Service and DNS resolution issues 2-Assist in management and support of internal and external DNS systems 3-Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations 4-Troubleshoot Active Directory authentication and LDAP configuration issues 5-Configure and support DNS for new domain 6-Work with other senior staff members to resolve escalated, complex incidents Professional Attributes : 1-Good verbal and written communication skills to connect with customers at varying levels of the organization 2-Flexible to work in 24/7 shift 3-Good listening skills and the ability to follow directions and provide feedback 4-React quickly to changing business conditions Educational Qualification: Bachelors degree or Equivalent Additional Info : 1-ITIL V3 Certified 2-Windows AD or Microsoft Azure Security Certified