Application Tech Support Practitioner
Accenture
2 - 4 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : AWS Administration
Good to have skills : Linux Operations
Minimum 2 year(s) of experience is required
Educational Qualification : BE
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to ensure world-class systems are running smoothly. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Stay updated with the latest advancements in AWS Administration and Linux Operations to provide effective support to clients. Professional & Technical Skills: - Must To Have Skills: Proficiency in AWS Administration. - Good To Have Skills: Experience in Linux Operations. - Strong understanding of system or application support. - Exceptional communication skills. - Ability to accurately define client issues and design effective solutions. - Collaboration skills to work with cross-functional teams. - Stay updated with the latest advancements in AWS Administration and Linux Operations. Additional Information: - The candidate should have a minimum of 2 years of experience in AWS Administration. - The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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