Application Tech Support Practitioner
Accenture
2 - 4 years
Bengaluru
Posted: 02/12/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of the system or application. Your typical day will involve troubleshooting client issues, designing and implementing solutions, and communicating effectively with clients. Roles & Responsibilities: - Provide technical support to clients, troubleshooting issues related to Red Hat OS Administration. - Interpret and design solutions based on deep product knowledge, accurately defining client issues. - Collaborate with cross-functional teams to resolve complex technical issues. - Communicate effectively with clients, providing timely updates and ensuring client satisfaction. Professional & Technical Skills: - Must To Have Skills: 2+ years of experience in Red Hat OS Administration. - Good To Have Skills: Experience in Linux Administration, Shell Scripting, and Virtualization technologies. - Strong understanding of system administration and troubleshooting techniques. - Experience in designing and implementing solutions for complex technical issues. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Red Hat OS Administration. - The ideal candidate will possess a strong educational background in Computer Science or a related field. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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