Application Tech Support Practitioner
Accenture
2 - 4 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Unified Communication and Collaboration Operations
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Any degree 15 years of Full time education
Key Responsibilities: -Supporting day to day operational support for MS Live Events -Supporting 2D broadcast events using Studio software and AV devices -Supporting 3D broadcast event using Aximmetry Software along with AV devices -Supporting Virtual Client visits -Supporting Offsite events where Teams Video or VC call need to be enabled Technical Experience: -Min 1 to 2 years of Experience as Broadcast Technical engineer -Hands on experience with Video Mixer, Audio Mixer and other Audio/Visual devices -Good to have experience on Studio software like OBS, Vmix, Wirecast Aximmetry Professional Experience: -Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Work independently with minimal assist Educational Qualification: Any degree / 15 years of Full time education Additional Information: Good to have Video Conferencing infrastructure knowledge/experience
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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