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Application Support Engineer

Tata Consultancy Services

2 - 5 years

Delhi

Posted: 14/08/2025

Job Description

Job Description

TCS hiring for Banner Support @ PAN India

Role: Banner Support

Location: PAN India

Exp Range: 3 - 12 Yrs

Required Technical Skill set:

Must Have's ::

  • Bachelor's degree in Computer Science, Information Systems, or related field · Basic/Medium level understanding of Ellucian Banner Student · Understanding of ITIL principles and incident management lifecycle · Proficiency in MS Office and common tools (excel, outlook etc.) · Knowledge of ticketing systems (Ivanti, ServiceNow, Jira, etc.). · Excellent written and verbal communication skills to interact with users and other support teams · Ability to provide excellent customer service and build positive relationships · Excellent problem-solving, analytical, and communication skills · Ability to work independently and manage multiple priorities under tight timelines (manage workload effectively to meet SLAs) · Technical skills in debugging .net code, PL-SQL packages, Writing Queries, Providing raw data etc · Revised with Banner Forms and Banner Entity Relationship Diagram

Desired Candidate Profile
Qualifications :BACHELOR OF COMPUTER APPLICATION

About Company

TCS is the flagship IT services company of Tata Group and one of the world’s largest IT consulting firms. It offers software development, business process services, cloud solutions, and digital transformation for global enterprises._x000d_ _x000d_

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