Application Support Engineer
Accenture
5 - 7 years
Pune
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Salesforce Development
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 Years of Education
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and support for Salesforce Development in a fast-paced environment. Roles & Responsibilities: - Provide technical support for Salesforce Development, including troubleshooting and resolving issues related to configuration, customization, and integration. - Collaborate with cross-functional teams to identify and resolve complex technical issues, ensuring timely resolution and minimal disruption to business operations. - Develop and maintain technical documentation, including standard operating procedures, knowledge base articles, and system diagrams. - Participate in the design and implementation of new features and enhancements, ensuring adherence to best practices and standards for Salesforce Development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Development. - Good To Have Skills: Experience with other cloud-based technologies such as AWS or Azure. - Strong understanding of software engineering principles and best practices. - Experience with troubleshooting and resolving technical issues in a fast-paced environment. - Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Additional Information: - The candidate should have a minimum of 5 years of experience in Salesforce Development. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions in a cloud-based environment. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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