Application Support Engineer
Accenture
3 - 5 years
Pune
Posted: 07/06/2025
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : Oracle Exadata Database Machine
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and implement solutions to enhance system performance. - Provide technical support and guidance to end-users. - Document troubleshooting steps and solutions for future reference. "1. Experience in shell scripting to automate repetitive tasks. 2. Provides the best services possible, yearns for the best outcome, is curious and takes ownership. 3. Able to plan and execute tasks. 4. Pro-active in reporting and identifying issues." "1. Oracle database administration – At least 5 years 11g, 12c and some experience with 19c. And at least 1 year experience on ZFS/ ZDLRA configuration, integration, patching and support as specified with Exadata. 2. Experience oracle database installation and database upgrades. Preferably from 12c to 19c. 3. Sound knowledge of Real Application Cluster and ASM. 4. Troubleshooting skills for any issues, Ability to view and interpret relevant logs and provide a reasonable analysis. 5. Reorganization of tables, indexes on being fragmented. Performing housekeeping tasks as required purging old files & Unwanted Tables from the Oracle db. 6. Incident management, troubleshooting and resolving user requests and problems. 7. Familiarity with Oracle CPU and PSU patching procedure. 8. Working on standby database creation and their recovery and DR Drill activities. 9. Familiarity with tuning utilities and reports For example, AWR, ASH, ADDM, SQLT, SQL Tuning Advisor. 10. Familiarity with working on OEM to montior DB and also perform various administration tasks. 11. Work with customer service including both internal and external teams in identifying and solving reported field issues" Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA). - Good To Have Skills: Experience with Oracle Exadata Database Machine. - Strong understanding of database management principles. - Proficient in SQL and PL/SQL scripting. - Experience in performance tuning and optimization of databases. - Knowledge of backup and recovery procedures. "1. Oracle database administration 12c, 19c or higher 2. Exadata administration" "1. Contribute to coordination and planning of Application / Infrastructure related activities / outages 2. ITIL knowledge and experience in Incident management - Actively monitor service now queues and ensure no ticket/incident is left unattended" Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Database Administration (DBA). - This position is based at our Pune office. - A 15 years full time education is required. Bachelors of Engineering15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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