Application Support Engineer
Accenture
3 - 5 years
Other
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Fortinet FortiGate Firewall
Good to have skills : Network Security Management
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelors degree in Computer Science Information Technology or a related field Proven experience in network security administration Strong expertise in FortiGate Check Point Zscaler Azure firewall
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Fortinet FortiGate Firewall and providing support for network security management and Zscaler architecture. Roles & Responsibilities: - Provide technical support for critical business systems, including troubleshooting and resolving issues related to Fortinet FortiGate Firewall. - Collaborate with cross-functional teams to identify and solve complex technical issues, ensuring timely resolution and minimal disruption to business operations. - Maintain and update system documentation, including standard operating procedures and knowledge base articles. - Participate in on-call rotations to provide 24/7 support for critical business systems. Professional & Technical Skills: - Must To Have Skills: Experience with Fortinet FortiGate Firewall. - Good To Have Skills: Experience with network security management and Zscaler architecture. - Strong understanding of ITIL processes and best practices. - Experience with incident management and problem management. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Fortinet FortiGate Firewall. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Noida office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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