Application Support Engineer
Accenture
3 - 5 years
Mumbai
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Project System (PS)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical glitches that may arise. Your expertise in SAP Project System (PS) will be instrumental in troubleshooting and maintaining the system. Join our team in Mumbai and contribute to the seamless operation of our business systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to identify and resolve software issues. - Troubleshoot and debug software defects to ensure smooth system operation. - Provide technical support to end-users and assist in resolving their queries. - Monitor system performance and proactively identify potential issues. - Document and maintain accurate records of software defects and their resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Project System (PS). - Strong understanding of software development life cycle (SDLC) and ITIL processes. - Experience in troubleshooting and resolving software defects. - Knowledge of database management systems and SQL queries. - Familiarity with incident management and problem management processes. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP Project System (PS). - This position is based in Mumbai. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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