Application Support Engineer

Accenture

3 - 5 years

Mumbai

Posted: 9/9/2024

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Integration Bus
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in IBM Integration Bus will be instrumental in troubleshooting and maintaining the integration platform. Join our team in Mumbai and contribute to the seamless operation of our business systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve technical issues within critical business systems. - Monitor and maintain the IBM Integration Bus platform. - Collaborate with cross-functional teams to identify and implement system improvements. - Provide technical support and guidance to end-users. - Document and communicate solutions to technical problems. - Stay updated with the latest industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Integration Bus. - Strong understanding of software troubleshooting and problem-solving. - Experience in monitoring and maintaining integration platforms. - Knowledge of web services and API integration. - Familiarity with SQL and database management. - Good To Have Skills: Experience with IBM MQ Series. - Solid grasp of software development life cycle (SDLC) principles. - Excellent communication and interpersonal skills. - Need strong hold on below tools IBM Integration Bus Toolkit preferred version 100, IBM MQ Explorer V75, Monitoring tool, RFHUtil Client, ,MO71 GUI Administrator and Configuration Tool, etc - Need expertise in Integration project development based on different concepts like WebSphere MQ, Http, REST, WebServices, Routing, Transformation, Construction, Database, File, Email, Timer based nodes, Global Cache, etc. Additional Information: - The candidate should have a minimum of 3 years of experience in IBM Integration Bus. - This position is based in Mumbai. - A 15 years full time education is required.

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

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