Application Support Engineer
Accenture
2 - 4 years
Mumbai
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft 365, Cloud Infrastructure
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and infrastructure. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of systems and processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to applications and infrastructure. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Participate in team discussions to actively contribute ideas and insights. - Contribute to the improvement of systems and processes. - Provide support and guidance to junior professionals in the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365, Cloud Infrastructure. - Strong understanding of cloud infrastructure and its components. - Experience in troubleshooting and resolving technical issues related to Microsoft 365. - Knowledge of Microsoft 365 applications and their functionalities. - Familiarity with cloud-based collaboration tools and services. - Good To Have Skills: Experience with Azure or AWS cloud platforms. - Recommendation: Familiarity with ITIL processes and incident management. - Recommendation: Knowledge of scripting languages such as PowerShell or Python. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft 365. - This position is based at our Mumbai office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).