Application Support Engineer
Accenture
0 - 2 years
Kolkata
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Desktop Management
Good to have skills : Desktop Transformation
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring smooth functioning of the systems. Roles & Responsibilities: - Provide technical support for Microsoft Windows Desktop Management and resolve any issues that arise. - Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems. - Ensure smooth functioning of the systems by monitoring and maintaining the infrastructure. - Document all technical issues and resolutions for future reference. - Provide training and support to end-users on the use of Microsoft Windows Desktop Management. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft Windows Desktop Management. - Good To Have Skills: Experience in Desktop Transformation. - Strong understanding of IT infrastructure and support processes. - Experience in providing technical support to end-users. - Knowledge of ITIL processes and procedures. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. - The ideal candidate will possess a strong educational background in computer science or a related field. - This position is based at our Kolkata office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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