Application Support Engineer
Accenture
5 - 7 years
Kolkata
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : OpenText Documentum
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Should Have minimum 15 years full time education
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with OpenText Documentum and providing dynamic service to ensure smooth functioning of the systems. Roles & Responsibilities: - Work with business clients to gather archiving (using OpenText Info Archive application) requirements. - Work with Cargill internal development, platform and support teams for all project phases e.g. requirements gathering, high- & low-level designs preparation, development, testing, go-live and hypercare. - Conduct Train the trainers sessions and prepare user guides. Professional & Technical Skills: - Robust development knowledge in OpenText Info Archive. - Substantial experience in Archiving projects. - Ability for fruitful interactions with clients and business end users. - Good verbal and written communications. - Experience in creating documentations & conducting training sessions. Additional Information: - The candidate should have a minimum of 5 years of experience in OpenText Documentum. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of providing technical support for critical business systems. - This position is based at our Kolkata office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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