Application Support Engineer
Accenture
3 - 5 years
Kolkata
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Natural
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15years of educational qualification
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic support and troubleshooting for various applications and cloud-based systems using your expertise in Natural language. Roles & Responsibilities: - Provide technical support and troubleshooting for various applications and cloud-based systems. - Collaborate with cross-functional teams to identify and resolve complex issues within critical business systems. - Utilize your expertise in Natural language to analyze and interpret system logs and data to identify root causes of issues. - Develop and maintain technical documentation and knowledge base articles to improve support efficiency and effectiveness. - Participate in on-call rotations to provide 24/7 support for critical business systems. Professional & Technical Skills: - Must To Have Skills: Expertise in Natural language. - Good To Have Skills: Experience with cloud-based systems and applications. - Strong understanding of troubleshooting methodologies and techniques. - Experience with technical documentation and knowledge base article development. - Solid grasp of system logs and data analysis to identify root causes of issues. Additional Information: - The candidate should have a minimum of 3 years of experience in Natural language. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Kolkata office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).