Application Support Engineer
Accenture
5 - 7 years
Jaipur
Posted: 02/12/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and ensuring the smooth functioning of business systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure timely resolution of software issues and incidents. - Collaborate with cross-functional teams to identify and implement solutions. - Perform root cause analysis and implement preventive measures. - Conduct regular system audits to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Experience with troubleshooting and resolving software issues. - Strong knowledge of server administration and maintenance. - Familiarity with Active Directory and Group Policy management. - Experience in managing and configuring virtualization technologies. - Good To Have Skills: Experience with PowerShell scripting. - Knowledge of cloud platforms such as Azure or AWS. - Understanding of networking concepts and protocols. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Windows Server Administration. - This position is based in Jaipur. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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