Application Support Engineer
Accenture
2 - 4 years
Jaipur
Posted: 07/06/2025
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : NetApp NAS Architecture and Design
Good to have skills : Storage Area Networks (SAN) Architecture and Design
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: • Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVO • Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning. • Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches. • Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror. • Plan and implement best practices for NAS and SAN solutions. • Create and update documentation for storage procedures. - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to applications. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Provide support to end-users and address their queries and concerns. - Contribute to the improvement of application performance and stability. - Stay updated with the latest technologies and industry trends to enhance application support services. Professional & Technical Skills: • Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone. • Good knowledge on CIFS, NFS, ISCSI and FCP protocols. • Experience with installation, configuration and management of storage arrays and switches expected. • Experience with Brocade and Cisco SAN Switches. • Experience on Storage Pools, Tiering, LUN masking and zoning. • Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. • Should have knowledge about the ITIL framework. • Relevant certifications will be an added advantage. - Must To Have Skills: Proficiency in NetApp NAS Architecture and Design. - Good To Have Skills: Experience with Storage Area Networks (SAN) Architecture and Design. - Strong understanding of storage technologies and concepts. - Experience in designing and implementing NetApp NAS solutions. - Knowledge of storage protocols such as NFS, CIFS, and iSCSI. - Familiarity with storage management tools and techniques. - Ability to troubleshoot and resolve storage-related issues. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in NetApp NAS Architecture and Design. - This position is based at our Hyderabad office. - A 15 years full-time education is required.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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