Application Support Engineer
Accenture
3 - 5 years
Indore
Posted: 12/2/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : JD Edwards EnterpriseOne Distribution
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the JD Edwards EnterpriseOne Distribution software. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to troubleshoot and resolve application issues. - Monitor and maintain the performance of JD Edwards EnterpriseOne Distribution software. - Identify and analyze software defects, providing timely resolutions. - Assist end-users in troubleshooting and resolving application-related queries. - Document and maintain technical documentation for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in JD Edwards EnterpriseOne Distribution. - Strong understanding of software troubleshooting and problem-solving techniques. - Experience in analyzing and resolving software defects. - Knowledge of SQL and database management. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with JD Edwards EnterpriseOne Financial Management. Additional Information: - The candidate should have a minimum of 3 years of experience in JD Edwards EnterpriseOne Distribution. - This position is based at our Indore office. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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