Application Support Engineer
Accenture
2 - 4 years
Indore
Posted: 11/19/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Workplace Solutions
Good to have skills : Program Project Management
Minimum 2 year(s) of experience is required
Educational Qualification : BE, BTech
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of workplace solutions. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and providing timely support to end-users. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve technical issues related to workplace solutions. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Provide timely support and assistance to end-users. - Document and maintain accurate records of support activities. - Stay updated with the latest industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Workplace Solutions. - Strong understanding of statistical analysis and machine learning algorithms. - Experience with data visualization tools such as Tableau or Power BI. - Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. - Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: - The candidate should have a minimum of 2 years of experience in Workplace Solutions. - This position is based at our Indore office. - A BE, BTech is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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