Application Support Engineer
Accenture
5 - 7 years
Hyderabad
Posted: 09/09/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the stability and reliability of applications. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Collaborate with stakeholders to understand and analyze application issues. - Troubleshoot and resolve technical issues related to critical business systems. - Ensure the stability and reliability of applications. - Collaborate with cross-functional teams to implement solutions and enhancements. - Proactively identify and address potential issues to prevent system downtime. Professional & Technical Skills: - Must To Have Skills: Proficiency in Site Reliability Engineering. - Strong understanding of system architecture and infrastructure. - Experience with incident management and problem-solving. - Knowledge of monitoring tools and techniques. - Good To Have Skills: Experience with cloud platforms such as AWS or Azure. - Familiarity with scripting languages like Python or Bash. - Understanding of DevOps principles and practices. - Knowledge of containerization technologies like Docker or Kubernetes. Additional Information: - The candidate should have a minimum of 5 years of experience in Site Reliability Engineering. - This position is based at our Hyderabad office. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).