Application Support Engineer
Accenture
5 - 7 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 5 year(s) of experience is required
Educational Qualification : As per Accenture norms
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of network infrastructures and resolving any technical issues that may arise. Your expertise in troubleshooting and problem-solving will be essential in maintaining the efficiency and reliability of our systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of network infrastructures. - Troubleshoot and resolve technical issues related to network infrastructures. - Collaborate with cross-functional teams to identify and address system vulnerabilities. - Implement preventive measures to ensure the security and stability of network infrastructures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Strong understanding of network protocols and technologies. - Experience in configuring and troubleshooting network devices. - Knowledge of network security principles and best practices. - Familiarity with network monitoring tools and techniques. - Ability to analyze and interpret network performance data. - Excellent problem-solving and troubleshooting skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Network Infrastructures. - This position is based at our Hyderabad office. - A degree in a relevant field is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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