Application Support Engineer

Accenture

5 - 7 years

Hyderabad

Posted: 9/9/2024

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : GitHub, Ansible on Microsoft Azure
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of critical business systems. - Identify and resolve issues within multiple components of the applications. - Collaborate with cross-functional teams to troubleshoot and resolve technical problems. - Conduct root cause analysis and implement corrective actions. - Proactively monitor and maintain the performance and availability of applications. - Develop and maintain technical documentation for support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps. - Experience with GitHub and Ansible on Microsoft Azure. - Strong understanding of software development lifecycle and DevOps principles. - Knowledge of continuous integration and continuous deployment (CI/CD) pipelines. - Experience with containerization technologies such as Docker and Kubernetes. Additional Information: - The candidate should have a minimum of 5 years of experience in DevOps. - This position is based at our Hyderabad office. - A 15 years full time education is required.

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).