Application Support Engineer
Accenture
3 - 5 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : UNIX Shell Scripting
Good to have skills : Linux, Oracle Database Administration (DBA)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting and resolving application issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve application issues. - Provide technical support to end-users and ensure timely resolution of their queries. - Monitor application performance and identify areas for improvement. - Participate in the development and implementation of application enhancements and upgrades. - Document and maintain technical documentation, including troubleshooting guides and knowledge base articles. Professional & Technical Skills: - Must To Have Skills: Proficiency in UNIX Shell Scripting. - Good To Have Skills: Experience with Oracle Database Administration and Linux. - Strong understanding of UNIX Shell Scripting and its applications in system administration. - Experience in troubleshooting and resolving issues related to UNIX Shell Scripting. - Familiarity with Oracle Database Administration and Linux operating systems. - Knowledge of system monitoring and performance optimization techniques. - Ability to analyze and debug complex scripts and identify areas for improvement. - Excellent problem-solving and communication skills. Additional Information: - The candidate should have a minimum of 3 years of experience in UNIX Shell Scripting. - This position is based at our Hyderabad office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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