Application Support Engineer
Accenture
3 - 5 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Desktop Management
Good to have skills : Microsoft 365
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting software issues, analyzing system logs, and collaborating with cross-functional teams to provide effective solutions. With your expertise in Microsoft Windows Desktop Management, you will contribute to the stability and performance of the applications, ensuring a seamless user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot software issues reported by end-users. - Analyze system logs to identify and resolve application errors. - Collaborate with cross-functional teams to provide effective solutions. - Ensure the smooth functioning of critical business systems. - Provide support and assistance to end-users. - Stay updated with the latest technologies and industry trends. - Continuously improve the performance and stability of applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. - Good To Have Skills: Experience with Microsoft 365. - Strong understanding of software troubleshooting methodologies. - Knowledge of system monitoring and performance optimization. - Familiarity with scripting languages such as PowerShell. - Experience in application deployment and configuration management. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Windows Desktop Management. - This position is based at our Hyderabad office. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).