Application Support Engineer
Accenture
3 - 5 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk
Good to have skills : UNIX Shell Scripting, Dynatrace Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and resolving any technical issues that may arise. Your expertise in Splunk will be essential in troubleshooting and resolving complex problems. Join our team in Hyderabad and contribute to the success of our organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to identify and resolve application issues. - Monitor and analyze application performance to identify areas for improvement. - Troubleshoot and resolve technical issues related to applications. - Provide timely and effective support to end-users. - Document and maintain technical documentation for applications. Professional & Technical Skills: - - Must To Have Skills: Proficiency in Splunk. - - Good To Have Skills: Experience with UNIX Shell Scripting, Dynatrace Administration. - - Strong understanding of log analysis and troubleshooting techniques. - - Familiarity with application monitoring and performance management tools. - - Knowledge of scripting languages such as Python or PowerShell. - - Experience in analyzing and interpreting application logs for debugging purposes. Additional Information: - The candidate should have a minimum of 3 years of experience in Splunk. - This position is based at our Hyderabad office. - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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