Application Support Engineer
Accenture
2 - 4 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Citrix Virtual Apps and Desktop Administration
Good to have skills : Citrix Virtual Apps and Desktop Architecture
Minimum 2 year(s) of experience is required
Educational Qualification : Any Graduate
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Assist in troubleshooting and resolving application issues. - Collaborate with cross-functional teams to identify and resolve technical issues. - Provide technical support to end-users and address their queries. - Monitor application performance and identify areas for improvement. - Document and maintain technical documentation for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Good To Have Skills: Experience with Citrix Virtual Apps and Desktop Architecture. - Strong understanding of virtualization technologies and concepts. - Experience in troubleshooting and resolving application issues. - Knowledge of networking protocols and concepts. - Familiarity with Windows Server and Active Directory administration. Additional Information: - The candidate should have a minimum of 2 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Hyderabad office. - An Any Graduate degree is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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